THE
FORMING A COOPERATIVE PARTNERSHIP
June 13th, 2006
Mark Karadimos
Karadimos@mathguide.com
The
The processes explained within this
paper are not unique to
II.
How IVHS Could Benefit the Educational Process
C.
How the District Would Benefit
III.
Reviewing the Planning Process
B.
Outline Instructional Goals and Objectives; Produce Instructional Materials
C.
Provide Training and Practice for Instructors and Facilitators
V.
Distance Learning Technologies
A.
Developing a List of Acceptable Courses
B.
Monitoring Student Progress
VIII.
Developing Courses for IVHS
B.
Determine Process for Course Creation
C.
Determine Process for Course Modification
A.
Determine Critical Indicators
C.
Adjust IVHS Activities Based Upon Indicators
X.
IVHS and Student Achievement on Standardized Tests
The
Illinois Virtual High School (IVHS) is a state entity that provides online
distance learning to students whom are registered within
Whether or not one is dealing with a rich or poor, large or small, technologically savvy staff or not, or specifically Morton East High School or some other school, there are a number of beneficial reasons why online distance education is a necessary ingredient for learning within a school. There are benefits for students, teachers and an entire district.
Research shows students benefit from learning experiences that make use of important learning considerations. The following two considerations are obtainable via online distance education: exposure to 1) multiple types of learning interactions, and 2) instructional media. These considerations will be explained.
There are three types of learning interactions. There are learner-content and learner-instructor. There is also learner-learner.
The
research regarding learner interaction diverges. According to
It is clear that distance education research is in its fledgling state and that the assumptions and parameters of its studies must themselves be investigated. Until such research is conducted, one must assume the learner-learner interaction must not be overlooked. This would imply all three interactions bear value.
In addition to learner interactions, educators must also consider the value of instructional media. Learning tools that are accessible via computers and the Internet hold great value to the learning process. Instructional media tools can be used to minimize fatigue, integrate visuals and text, display advance organizers, and offer introductory problems. It can also provide memory support, worked examples, practice exercises, graphics, and evaluate learners against standards (Karadimos, 2004).
Online distance education is able to balance the three learning interactions and make use of instructional media tools. Through online distance education, instructors have the ability to balance the three learning interactions by building appropriate structures by design and by adjusting learners’ performances unit by unit – typically week by week. Instructors can also build courses around specific learning tools and/or point learners to online content that uses instructional media elements.
Teachers benefit from participating within online distance education for a number of reasons. They will benefit due to the following traits (Florida Center for Instructional Technology, 1999: Chapter 2):
It can be seen that these traits benefit students as well as teachers. These facts must then naturally drive effective teachers to accept distance education. Such a view could be used to modify the culture of a school through these exemplary teachers.
There
is another list of advantages that distance education offers. This list applies to schools and districts (Florida Center for Instructional Technology, 1999: Chapter
3):
Again, it
is evident this list reflects benefits to districts, teachers and
students. Where one benefits, it is
common that others benefit, too. This
provides evidence of mutual benefits for an entire organization.
The
This step involves determining the content areas that could be enhanced, expanded, or initiated. This means concentrating on Morton East’s interests and strengths. At a course level, due to Morton East’s large Latino population, there may be great interest in dealing with Latin studies courses.
Possible target populations to consider would be homebound students, expelled students, or students who have been removed from classes. To consider instructors, it must be determined how it is that such a role is handled, including determining interest (buy-in), instructional teams, and content creation possibilities.
It
is also necessary to determine technology needs. Since
It is important to first achieve a culture where vision and goals are shared by those who are acting leaders (Kaester, 2005). Once goals are determined, it is then possible to develop instructional materials. Therefore, the planning process is an important one that involves the creation of a well thought pedagogical skeleton to which the coming instruction systems will be placed. It is expected the technology to be seamless and of no special concern to the learner.
Instructors have to be cognizant of a number of important considerations when dealing with online distance education content. Instructors have to be aware of strategies that invite learner-content, learner-instructor, and learner-learner interaction. They have to know how to motivate distance learners, which may require knowing about learners through an interest survey. Instructors must also need to know the usefulness of instructional media and how to integrate such devices into the curriculum.
The role of the instructor need not be the same as a course designer, at first. Instructors may initially operate as assistants to student learning and exist as mentors. Once the process is refined, instructors then could be placed into design teams to create their own course content.
It is suggested that the program include a long test process to ensure all areas of design and manpower have been effectively handled. The process of implementation requires attentiveness to timelines and firm deadlines. To successfully handle the implementation process, there has to be on-going evaluation throughout the entire process – previous steps included – and open communication between all participants.
The act of planning consists of at least forty-four challenges as outlined by Horizon (2006). The concerns are separated into three groups: instruction, management, and assessment. Each of these concerns will be investigated below. The three groups will also be accompanied by another important consideration:
Traditional education is much different than online distance education. Consequently, the concerns are different. Online distance learners work with computers to access the educational materials. Instructors must create a learning environment that is challenging and learner-centered. Instructors have to be ready to create mechanisms that take in to account varied learning styles and how instructional media can be effectively used. [See Table 2: Instructional Challenges for a comprehensive list of guiding questions.]
Since online distance learning varies differently than traditional, face-to-face, learning, there are a number of challenges that management must face. There are issues that cover the following as they relate to distance education: teacher-preparedness and training, goals, developing a cost/benefit analysis, and teaming. Administrators must also foresee workloads, incentive programs, and an assessment program. [Table 3: Management Challenges contains a list of questions to assist in the management process.]
Administration with instructors must determine a method for assessing the effectiveness of an online distance program. The effectiveness of the program should measure the three learning interactions and the ability to create a seamless technology platform. Surveys could be used to measure the satisfaction of learners and teachers. Educational standards and qualifiers could also be developed so as to compare distance learning with traditional learning. [For a list of questions that pertain to the challenges of assessment, see Table 4.]
Part of the planning process must involve careful consideration to technology. Which technologies will be used? How instructors, students, and the technology team are prepared in dealing with them is another concern.
There
are technologies unique to online distance learning. The broader area of distance education
invites the use of mail, audioconference, telecourse, videoconference, and
print. There is also webcast and
webconference (
Mail – communication occurs via mail correspondence.
Audioconference – real-time communication takes place via phone or audio.
Videoconference – image broadcasting and receiving mechanisms allow for real-time communication.
Telecourse – DVD, VHS, or broadcasted media allow learning through this type of programming.
Print – textbooks, manual, articles, and other written materials that allow for learning.
Webcast – this is learning via audio, video or slide productions through the Internet.
Webconference – real-rime video and audio communication via the Internet.
Online – computer management software allow learning via the Internet. There are a number of providers for online learning, such as WebCT, eCollege, D2L, Blackboard, and more.
Distance learning, including online distance learning, typically incorporates numerous technologies. It is common for online distance education providers to use an online management system, print, webcast, and videoconferencing. By using multiple technologies, the education becomes learner-centered and sensitive to their learning styles.
It is possible to reinvent the wheel for an organization. However, existing virtual schools make this step of the process relatively easy. The virtual schools already provide the online course management portion, which will be discussed in the next section.
The next step involves determining which supplementary materials are necessary for running specific courses. An instructor or instructional team will have to decide which supplementary materials are best for their courses. Print is a staple for each course, but other media must be chosen to be sensitive to learning styles.
A logical step for most schools at the high school level will be to locate an existing distance education provider. This eliminates numerous technology issues, because the granting distance education body already has a time-tested program that is up and running.
IVHS, for example, uses eCollege (2006). The system that eCollege offers includes a gradebook, document sharing, and search capabilities. It also includes an ability to e-mail other learners in a course, document sharing, a journal, and a helpful webliography.
Once online course management software has been obtained, supplementary materials will have to be obtained. Relevant books and articles and print materials will be ordered. Software tools to generate audio, visual, graphic organizers and other devices may have to be purchased. To determine the tools that are necessary to form an effective program, it is suggested that research be done to determine which tools are obtainable and reasonable choices.
There will be a need to conduct two different types of training programs. There will be a need to familiarize students with the technology. Teachers will also have to be trained to work with technology.
Student training can take place in many forms. Students can be trained by an initial face-to-face program. A trainer could actually take students through the course management system and show how everything works. Another way to instruct learners would be to have learners go through a self-guided program, as is offered by some institutions (Capella, 2006).
The provider of the course management system should be able to inform instructors how to use the system. Instructors will have to learn how to place unit goals, instructional media, and other content on these systems. The provider can train the instructors or, in the case of eCollege (2005), course designers can relay their intentions to eCollege staff who can in turn create the final product.
Schools already have technologists on staff to handle computer-related issues. These people can be used to make the process of running and maintaining online learning environments, too. Since it is likely that such a team will only serve to provide a seamless operation by maintaining communication with online educators and students, their duties need not be significantly altered.
Even though The Florida Center for Instructional Technology does not call for a pilot group in its process, such a consideration is worthy of investigation. A pilot program would force the guiding teams to monitor and adjust processes. Doing as such before allowing online distance education to be offered to the entire population may be necessary for fine-tuning the process and avoiding potential pitfalls.
Such a pilot program would allow instructors, learners, administrators, and the technology team to work through the forty-four challenges (Horizon, 2006). Consequently, this stage is crucial for making a viable, long-lasting program.
In order to start an online distance education program, there is a considerable amount of planning involved. An organization has to consider numerous factors to determine a list of acceptable courses to offer to a population. In an effort to monitor learners through their courses, an effective instructional management system has to be established. Those two facets of the online distance learning development process are the topics to be addressed below.
Developing
a list of acceptable courses for learners requires educators to reflect on the
strengths and interests of an institution’s learning and teaching
population.
However, there may be educators who would one-day like to make contributions to virtual education. They may like to create their own courses, some of which may stray from the above list of courses. These educators may hold particular knowledge or ability that would make these courses valuable to an online learning community. These interests would have to be taken in to account when such a staff is ready to create and instruct their own courses.
Once instructional concerns are addressed, there is a strong need to address student progress. Doing so requires building a learning structure that also reflects the needs of a learning population. The three models below will represent ideas for meeting the needs of a high school’s learning population in an effort to provide a safety net for learners.
The mentor model is one that places students in close contact with an educator, possibly in a computer laboratory setting. The educator could be the course instructor, but the educator could be an aid whom is knowledgeable with the course management system. This educator would have to know how to access online information via search engines and be able to indicate which sources were of value.
A mentor model could be used for many other purposes. A mentor could be used for students to demonstrate their abilities within the framework of authentic assessment exercises designed by the instructor. Mentors could provide meaningful feedback on course projects. A mentor could also be used to manage student project teams.
Within a coordinator model, students would be monitored by an educator. This educator may provide information related to course tasks, but need not do so in a face-to-face fashion. This model would place learners in intermediate contact with an educator. The educator could check in with students at the beginning, middle, and end of a course. The instructor could contact the coordinator if the learner manifests a learning problem.
This model is the model that is standard with most online distance learning programs. This model often times offers no direct assistance, save for phone numbers and e-mail address of technical staff and an instructor. This model can be used if there are certain assumptions that are valid. These assumptions are:
a. Learners are knowledgeable with computer use and software
b. Technology is seamless and time-tested
c. Learners are independent
As it can be seen, the three models exist on a spectrum. On one extreme, students are closely monitored as they progress through a course. On the other extreme, there is no special monitoring for online learners, save for the instructor. Choosing a model, like many of the other options within this developmental process, depends upon the characteristics of the learners who will use the system. This makes each model hold merit for certain types of schools.
When
considering
After the initial phase of running through a number of cycles is complete and Morton East students have had an opportunity to take online distance education courses, Morton East faculty may consider building its own online distance education courses. The luxury of having run through online courses will enable the administration to consider a number of factors, such as student and faculty needs, technology issues, and management indicators. To address these concerns, Morton East will have to form teams, determine a process for course creation, and determine a process for course modification.
There are three distinct areas for team-building. Technology, instruction, and management teams must be created to handle the online distance education demands that will naturally materialize. The paragraphs that follow will focus on personnel to include a need for goals and open communication.
Technology
specialists will be called upon to investigate, install, and monitor software
and hardware devices. Instructors will
have to rely upon the knowledge of technologists to investigate the available
software tools that can be used to create organizational aids, audio and video
tools, and other media (
The process of investigation includes a need to communicate information to other teams. Technologists have to learn which products are most needed and affordable, which requires the team to speak with instructors. Technologists can question instructors to learn if there are software preferences and can then determine which of those preferences lead to affordable choices.
The technology team will also have to instruct teachers of online courses. Besides teaching them how to use course construction items, like audio, video, and still-picture media, they will also have to show instructors how to use the full functionality of the courseware product being used for online distance education.
It can be seen this team has to perform many important duties that require many talents. Therefore, the team will have to consist of individuals who are knowledgeable and able to communicate their knowledge. A willingness to create an online distance education program would also be an added benefit.
Due to the many demands that would be placed on such a team, it is suggested current technologists who run Morton East’s informational systems must not be the default technology team. Team members can be pulled from faculty who are already familiar with online distance education or technology used to create online distance education products. These potential members could be found by the use of a faculty survey.
Instructors who would teach online Morton East students would have to perform many tasks. Instructors would have to learn how to develop online distance education curricula. They would have to find and create supplemental materials, too.
Table 2: Instructional Challenges outlines a number of concerns that instructors have to face when creating and dealing with online distance education courses. These concerns cover a number of important areas that requires intimate knowledge of Morton East’s technology capabilities. It would also be beneficial to instructors if they had knowledge of various characteristics of Morton East’s students.
The
knowledge base necessary for building an effective program is such that it would
be helpful for instructors to have gone through an online distance education
course or at least receive a training program.
Since
The management team would be faced with a multitude of duties. Coordinating efforts between the technology and instructor teams would involve a systems approach. This would include setting up goals, instituting a timeline, and communicating with teams. It would also require great reflection on items mentioned in Table 3: Management Challenges.
The management team would have to determine the goals of the distance education program. The goals of the program would likely be dependant upon the following factors: costs, budget allowance, and faculty involvement. Student involvement and success of a pilot program would be two other factors that would weigh heavily on goals.
A timeline would drive the pace. This makes the accuracy of the timeline dependant upon the management team’s ability to communicate with other teams. The better the communication, the better the timeline as it applies to its ability to drive the development of the online program toward realistic progress.
The management team, like the technology team, need not be one entirely consisting of administrators. Since Morton East’s history is rich with faculty involvement within committees, a team consisting of administration and faculty would best suit the development of an online program. Such a model would automatically build in communication to the system. A default team of administrators would not be necessary to create and respond to critical indicators (see section C: Determine Process for Course Modification and part IX, section A: Determine Critical Indicators).
To determine a process for course, it would have to be known which courses would best be created. This means understanding the knowledge base of instructors and the willingness of those instructors to create online courses. Also, the learning population’s demand for certain classes would be another consideration.
To determine these considerations, a survey would need to be carefully drafted and executed. The survey would have to ask respondents to list their willingness to teach online courses and their knowledge concerning courses. A 5-point Likert scale (Trochim, 2002) could be used to rate the replies.
There comes a time within the life of a course to modify it. Course modification can be based on numerous items that include changes in the following: learner population, state standards, and technology. Other items include changes in instructional staff, budget, and course emphasis.
Changes in many of the aforementioned items are not foreseeable. As learning institutions change, the curriculum in combination with other aspects of the institution also changes. However, critical indicators can be used to determine a need to modify courses. Critical indicators will be discussed in part IX, section A: Determine Critical Indicators.
The
process for modifying change is one that is also not foreseeable. Either an existing committee, such as the
School Improvement Planning Committee could be used or a special online
distance learning committee could be formed.
In either case, such a committee would analyze changes that occur at
There are two ways for instituting distance education in a hybrid fashion at Morton East. One way would be to allow IVHS to handle all courseroom related items. Another way would be to have Morton East house all courseroom related items on its own server.
There are benefits and disadvantages to both possibilities. If IVHS were serve the courses on its servers, then it would be responsible for a majority of the technology issues; but Morton East educators would lose curricular autonomy. The opposite would be true if Morton East ran its courses on its own servers.
The largest area of concern could be jobs. There are faculty members who could become concerned that an online distance education program could jeopardize the existing number of jobs. This concern is important. Addressing it incorrectly could run a risk of affecting faculty interest and the final success of an online distance education program.
It must be known to all faculty members that building an online program will not run a risk of costing anyone a teaching position. To guarantee no loss of positions, limitations on the types of courses could be instituted. Online courses could be limited to homebound, night school, and summer school students.
Courses could also be made available in such a way as to pull from teachers who retire. Retiring teachers need not be replaced in the traditional sense. Instead, a distance education instructor could be used to offer some of the courses the retiring teacher used to teach. Another option would be to have the administration insist that no one will lose a position with School Board approval.
As part of the online distance education program, like all other educational programs, it needs to be evaluated. School Board officials and educational leaders must determine which factors to determine and monitor for the purpose of evaluation. The next three sections will address this area.
Like every educational program, online distance education must invite analysis. Analysis of performance indicators helps educators adjust programs and activities to ensure quality. Possible performance indicators can include but are not limited to learner completion rates, grades, and achievement. There is also learner and instructor satisfaction to consider.
The management team would have to determine a set of indicators to study. This list could be small and consider only a few factors. The list could be inclusive and study all factors. The number of indicators should be determined by the management team in conjunction with other teams, the faculty, and the Board of Education.
To benefit from an analysis of indicators, sampling needs to be done on an on-going basis. Surveys could be used at numerous stages to gain feedback regarding learner and instructor satisfaction. Grades, completion rates, and course interaction could easily be gained from the capabilities of courseroom software.
Determining indicators and monitoring data based on the indicators is the beginning of the improvement process. The remainder and most challenging part of the process is adjusting the distance learning based upon the indicators, which will be addressed within the next section.
Adjusting online distance learning is the next step of the process. This process must involve a committee. The committee could be the management team or the existing School Improvement Planning Committee. Whichever team is used, the optimum team will be the team that is comprised of online instructors, traditional instructors, technologists, and administrators who already have involvement with the online learning.
Requiring a team to be comprised as defined above would allow for numerous advantages. The advantages include an ability to relay information, participants would have a stake in the process, and the change process could take place in a timely manner. To facilitate the operation of such a committee, the committee should require Robert’s Rules of Order (Robert's Rules Association, 2000), which offers a set of procedures for handling committees.
Consequently, numeracy and literacy have become the curricular focus for the school. If online distance learning is to provide a legitimate direction for Morton East to follow, it stands to reason that such a program should address literacy and numeracy concerns. The next two sections will explain how online distance learning can improve literacy and numeracy.
The Association of College Research and Libraries (2003) has made available a number of characteristics of programs that reflect best practices for literacy programs. Table 6: Literacy Guidelines reflects those characteristics. Many of the characteristics have been previously addressed in this paper, like the need for collaboration, consistency, and assessment strategies that invite the educational community to achieve a state of constant improvement. Tables 2, 3, and 4 invite such an educational state.
The National Council for the
Teachers of Mathematics (2006) has outlined a number of principles for creating
the proper foundations for mathematics education. The outline includes six principles. They include equity, curriculum, teaching,
learning, assessment, and technology.
Each
principle can be addressed via online distance education. The principles call for high expectations, coherent
curriculum, and teachers who understand.
Principles also call for information that builds, gathering information
that leads to improvement, and the use of technology in education.
Online
distance education can emulate all of the principles. Tables 2, 3, and 4 list a number of concerns
that already have been discussed. The
reflective criteria imposed on a properly developed and executed online
distance education program clearly match the demands placed by NCTM, especially
since online distance education requires the use of instructional media and
software that reflects the technological needs of a modern society.
Once an online distance education program has been executed, determining its efficacy and pushing for improvement will demand analysis. A distance education program could be analyzed on its own merits by reflecting on gains and losses over time, but the pre-existence of a traditional program invites comparison between the two programs. This hybrid system of both traditional and online distance education can be compared.
A suggestion for managing analysis and the change process can be maintained by following the seven-step procedure below:
The
steps above represent a linear model for engaging in quality analysis and
pushing for change. Other less linear models
may exist, but the seven-step system could be beneficial for schools that have
a relatively inexperienced teaching staff and administration, like
There are numerous reasons why online distance education should be pursued by schools. It has been demonstrated that online distance education is on par with traditional education and it may even surpass it (Tucker, 2001). Trend forecasters predict a research-justified rise in education via technology (see Table 7: Trends in Education). Also, online distance education helps with keeping students engaged (Florida Center for Instructional Technology, 1999).
A
key reason for moving a learning organization like
Moving toward online distance education is a decision that does not depend on socio-economics. Schools residing in high socio-economic areas may have different goals and course offerings than schools residing in low socio-economic areas. Schools may also have varying concerns based upon a community’s knowledge-base and technology presence. Yet, use of technology as a central element within education has been shown to be beneficial to the development of all students, including those at the high school age or younger.
ACRL (2003) Characteristics of
Programs of Information Literacy that Illustrate Best Practices: A Guideline.
Online Resource Accessed on June 11th,
2006 at: http://www.ala.org/ala/acrl/acrlstandards/characteristics.htm.
ADL (2006) About the Advanced Distributed Learning Initiative. Online Resource Accessed on June 4th, 2006 at: http://www.adlnet.gov/aboutadl/index.cfm.
ADL (2006) Introduction to the SCORM for Instructional Designers. Online Resource Accessed on June 4th, 2006 at: http://avantgo.com/frontdoor/index.html.
Brown (2001) Handhelds in the Classroom. Education World. Online Resource Accessed on June 4th, 2006 at: http://www.education-world.com/a_tech/tech083.shtml.
eCollege (2006) Official Website, Online Resource Accessed on May 28th, 2006 at: http://www.ecollege.com/.
eCollege (2005) Training, Online Resource Accessed on May 28th, 2006 at: http://www.ecollege.com/products/Support_training.learn.